Ask a Librarian
Getting Help Online or By Phone
Get Help via Chat from a Librarian:
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Electronic Reference help is also available by email to:
E-mail reference questions may take a day or two, but are usually answered by the next morning.
By telephone: 440.525-7425. If there is no answer, please leave a message including your phone number as the librarian may be helping someone else.
E-mail may be sent to the Circulation staff at: firstname.lastname@example.org
Or, phone 440.525-7424 and leave a message if there is no answer.
For information about Inter-library loans, phone 440.525-7314.
Getting Help In Person
The Reference Desk is staffed during all hours that the library is open.
Librarians teach information literacy skills including assistance with
research questions, how to use the databases, and where to find information
on the Internet. They can also help find quality information in the library collections.
Phone the Circulation staff to check on the status of your library account, to renew books or to check on books that you have ordered from OhioLINK or SearchOhio.
Course reserves are also shelved at the circulation desk.
For questions concerning technical computer issues - such as problems with logins to Blackboard, Lakeland email or myLakeland please contact the Lakeland Help Desk at 440.525-7570. Their hours are M-Th, 8-8; Friday 8-5; Saturday 8-4.
Get technical support by visiting the Help Desk website or by emailing the Help Desk at: